Provide services that make you stand above your competition. One way is to take time with a stringing client and help them evaluate a tennis string. If you are recommending a new string or you want to find out more about what your client is looking for in a string than have them fill out a quick and simple form that will help you gather more information. I have found a good form on StringForum that is free to download.
File the completed form under your clients contact info in a folder and review it as you service the customer in the future. This will show your professionalism and that you care to take enough time to consult with your client.
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